Agency Performance Dashboards

Governor Walker believes government must be efficient, effective and accountable to best serve the citizens of Wisconsin. In 2012, Governor Walker launched OpenBook, a website that allows the public for the first time to search every state expenditure. Now Governor Walker has taken this next step to increase government accountability by requiring each major state agency to report publicly on its performance through dashboards on this website.

Featured Metrics


9.25

Number of days for the department’s review of plans

Prompt plan review is crucial in allowing businesses to begin construction, hire workers, and further contribute to Wisconsin’s economy.
More Department Of Safety & Professional Services Metrics

49%

Percent of hunt, fish, and trap license purchases completed online

The Wisconsin DNR’s online licensing system, called GoWild, provides easier access to licenses for DNR's customers and allows them to get the licenses they need quickly and conveniently. The number reported here represents hunt/fish/trap license sales only.
More Department of Natural Resources Metrics

3.11

Number of days from the filing of a complaint to initial agency action

DATCP receives around 10,000 complaints every year. This metric measures the time from complaint receipt to initial agency action (referral to another agency, business contacted on the consumer's behalf, investigation opened, etc.). Complaints received electronically are acknowledged upon receipt.
More Department of Agriculture, Trade and Consumer Protection Metrics

Wisconsin’s Commitment to Continuous Improvement

Measures

  • FY 2016

  • 503 Process Steps Eliminated
  • 16,389 Staff Hours Repurposed
  • $4,428,151 Cost Avoidance
  • 665 Days Lead-time Reduction

Change

  • Process Steps Eliminated
  • 61% Decrease over previous state
  • Staff Hours Repurposed
  • 57% Decrease over previous state
  • Cost Avoidance
  • 89% Cost Avoidance
  • Lead-time Reduction
  • 58% Decrease over previous state

Projects

  • FY 2016

  • 76 Projects completed
  • FY 2017

  • 96 Projects planned

Employees Trained

  • FY 2016

  • 136 Yellow Belt Training Course
  • 42 Value Stream Mapping Training Course
  • 11 Executive Sponsor & Process Owner Training Course
  • 122 Lean 101 Training Course
  • 22 Problem Solving & Decision Making Training Course
  • 16 Performance Metrics Training Course

ABOUT

Agency performance dashboards include cabinet agencies and are updated quarterly during the state fiscal year (July 1-June 30).

CONTACT INFORMATION

Department of Administration
101 E. Wilson St. Madison, WI 53703
Phone: 608-266-1741
Email: WIAgencyPerformance@wisconsin.gov

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