Agency Performance Dashboards

Governor Walker believes government must be efficient, effective and accountable to best serve the citizens of Wisconsin. In 2012, Governor Walker launched OpenBook, a website that allows the public for the first time to search every state expenditure. Now Governor Walker has taken this next step to increase government accountability by requiring each major state agency to report publicly on its performance through dashboards on this website.

Featured Metrics


Number of days to process an individual tax return last tax year

The department balances processing time with protecting taxpayers against fraud. The department seeks to be vigilant in both regards by monitoring our processing time to ensure a lean process that deliver taxpayers returns in a timely fashion.
More Department of Revenue Metrics


Wisconsin ranked third lowest in nation for auto insurance premiums

This is from an 2016 survey (2015 data); based on average annual rates for the 20 best-selling vehicles in the U.S. Additionally, Wisconsin has an estimated 9-11 percent uninsured motorist rate, which is the 2nd lowest percentile range grouping.
More Office of the Commissioner of Insurance Metrics


Increase in new Edvest college savings plans

The Edvest College Savings Plan is offered by the State of Wisconsin. TIAA-CREF Tuition Financing, Inc. (TFI) is the Plan Manager. Please visit for a Plan Disclosure Booklet containing this and other information. Read it carefully before investing.
More Department of Administration Metrics

Wisconsin’s Commitment to Continuous Improvement


  • FY 2016

  • 503 Process Steps Eliminated
  • 16,389 Staff Hours Repurposed
  • $4,428,151 Cost Avoidance
  • 665 Days Lead-time Reduction


  • Process Steps Eliminated
  • 61% Decrease over previous state
  • Staff Hours Repurposed
  • 57% Decrease over previous state
  • Cost Avoidance
  • 89% Cost Avoidance
  • Lead-time Reduction
  • 58% Decrease over previous state


  • FY 2016

  • 76 Projects completed
  • FY 2017

  • 96 Projects planned

Employees Trained

  • FY 2016

  • 136 Yellow Belt Training Course
  • 42 Value Stream Mapping Training Course
  • 11 Executive Sponsor & Process Owner Training Course
  • 122 Lean 101 Training Course
  • 22 Problem Solving & Decision Making Training Course
  • 16 Performance Metrics Training Course


Agency performance dashboards include cabinet agencies and are updated quarterly during the state fiscal year (July 1-June 30).


Department of Administration
101 E. Wilson St. Madison, WI 53703
Phone: 608-266-1741

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