About Enterprise Performance Metrics

About Enterprise Performance Metrics

The State of Wisconsin believes government must be efficient, effective and accountable to best serve the citizens of Wisconsin. In 2013, the State of Wisconsin launched OpenBook, a website that allows the public for the first time to search every state expenditure. Now Wisconsin has taken this next step to increase government accountability by requiring each cabinet agency to report quarterly on its performance through dashboards on this website.

These dashboards inform the public of progress towards an agency’s goals and objectives and hold the agency accountable to deliver results. Agency leadership determine areas of measurement.

Metrics are updated each quarter of the state fiscal year (see reporting cycle definition for more details).

How to Read Performance Metrics

Metric Title
Performance measure or metric title. Determined by agency leadership and must align with one of the four performance goals outlined by the Governor (Economic Development, Efficient and Effective Services, Reform and Innovation, and Customer/Taxpayer Satisfaction).

Metric Definition
Explanation of how the metric is defined and calculated.

Goal Met
Represented by a for goal met, for goal not met or goal in progress. As determined by comparison of current data and target.

Current reporting cycle data.

Previous reporting cycle data. N/A is used if this was not measured in the past or is not available.

Metric target or goal determined by agency (or in some cases statute or federal requirement).

How the performance metric is trending. Use guide below for reference. N/A is used if previous reporting cycle data is unavailable and a trend can’t be determined.

Trending in favorable direction
Trending is holding
Trending in unfavorable direction

Reporting Cycle
Period of measurement. Although the goal is to measure most metrics by state fiscal year quarter, some measures are better suited for an alternative reporting cycle (i.e. state or federal fiscal year, calendar year, seasonally, or by a statutory reporting period).

State Fiscal Year (July 1 - June 30).

  • Quarter 1: July 1 - September 30
  • Quarter 2: October 1 - December 31
  • Quarter 3: January 1 - March 31
  • Quarter 4: April 1 - June 30

Additional Details
Additional details about the performance metric and links for more information.


Agency performance dashboards include cabinet agencies and are updated quarterly during the state fiscal year (July 1-June 30).


Department of Administration
101 E. Wilson St. Madison, WI 53703
Phone: 608-266-1741
Email: WIAgencyPerformance@wisconsin.gov

Copyright © State of Wisconsin